TERMS AND CONDITIONS

 

These terms set out the agreement for online trading between We OFFICIAL and the user of this website (“You”) Please read them carefully before proceeding with entering the website. You must accept these terms and conditions to access this website any further.

This website is owned and operated by SELESTE HAZIR GİYİM LTD.

PLACING AN ORDER AND PAYMENT

By completing an online order, You are making an offer to purchase the product at the price on our website.

Payment must be made at the time of submitting the online order. Payment can be made by Visa, MasterCard, Amex only. You warrant that you are an authorized user of the credit card.

All online orders placed through this website are subject to confirmation and acceptance by We Official. We will email you with confirmation of the receipt of your online order. We Official may reject Your online order for any reason and refund any payment made by you, at any time prior to dispatch.

The online order must be paid in full immediately upon entry into the Agreement.

We Official’s prices may vary in the event of price changes or mistakes on this website without prior notice to you. If We Official requests payment for increased prices, you may cancel the order. Notification of your wish to cancel the order in these circumstances must be received within seven (7) business days of the announcement of the increase.

RETURN POLICY

All sales are subject to our Returns Policy.

FAULTY POLICY

We aim to provide you with products of the highest standard and quality. If you have received a product with a manufacturing fault, please contact us as soon as you receive your order. This way we can guide you through the returns process and help resolve the problem. Please provide our team with images of the damage, defect or fault for a preliminary assessment.

If the product is confirmed to have a manufacturing fault, we will replace the product or refund the price of the product to your original payment method at your request. If the product is found not to have a defect or deemed out of warranty, we will ship the product back to you.

It does not constitute a defect, if in our reasonable opinion, the product has, following the sale to you, become of unacceptable quality due to fair wear and tear, misuse, or failure to use in accordance with care for instructions.

Please see our full Returns Policy for more information.

WEBSITE SECURITY

we-official.com is protected by SSL (Secure Socket Layer) encryption. SSL is a security device that ensures that any data, which you enter into a secure area of the website, is encrypted during transmission over the Internet. SSL utilizes data encryption to create a secure environment for you to conduct your online transactions. In order for SSL to be effective, you must be using an SSL-compliant browser.

We Official does not store or keep credit card numbers from online transactions. The last four numbers and the expiry date of your credit card number are kept for order verification and identification purposes only. In the event a credit card is used without the holder’s authorization, the cardholder must notify their credit card provider in accordance with their reporting rules and procedures.

LIMITATION OF LIABILITY

We Official has provided information on this website as accurately as possible. We take all precautions possible to keep the details of your orders and payment secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party acquires unauthorized access to any data you provide when accessing or ordering from the website.

To the extent permitted by law, all guarantees, warranties, or representations which are not specifically stated in this Agreement are excluded. If We Official is liable for breach of an obligatory guarantee or implied warranty or representation, We Official’s obligation is, at its option limited to the replacement of the products or the supply of equivalent products, the repair of the products, or the payment of having the products replaced or repaired.

INTELLECTUAL PROPERTY

We Official owns the intellectual property in its garment designs, fabric designs, and images. We Official forbids the use of its designs and images for any purpose without prior written consent from We Official.

YOUR USE OF THE WEBSITE

You agree that you will use this website in accordance with these terms and conditions and that you will not use this website for any unlawful purpose.

You will not violate or attempt to violate the security of this website. You will not hack into this website, We Official’s computer systems, or the computer systems of other users of this website. Hacking means unauthorized access, malicious damage, and/or interference.

As you browse We Official, advertising cookies will be placed on your computer so that we can personalize your shopping experience.

By entering this website you agree to these terms and conditions. From time to time, this Agreement will be reviewed and may be revised. We Official reserves the right to change this Agreement at any time. Any such changes will be posted on this website.

TERMINATION

We Official reserves the right to terminate the agreement to supply products to you at any time before the products are dispatched. We Official will not be liable to you for any expenses or damages whatsoever for terminating this Agreement.

If the product has not been delivered to you prior to any termination of this Agreement, We Official will refund any payment you have made prior to termination.

We Official may terminate the agreement under which you can use this website immediately without notice if you are in breach of our website terms and conditions.