Processing & Delivery Times

For orders placed before 12pm, we aim to process the same business day. Orders placed after this time will be processed the next business day. During sale events and new collection launches, there may be a slightly longer processing time.  Once your order has been placed you will receive an order confirmation email.  If you do not receive email confirmations, please email our friendly Customer Care at: info@we-official.com.

Shipping Within Turkey

• Free shipping on all orders
• 2 -3 business day delivery
• Yurtiçi Kargo Delivery

International Shipping

• Express Service
• Fully trackable once shipped
• 3-7 business days delivery

Customs/ Import Duties and Taxes

Import duties and taxes are not included in the item price or shipping cost. These charges are your responsibility and will be collected from you by the carrier. Duties /Taxes on goods vary widely depending on the product value and the country you are having your order delivered to. Weola Official will include a commercial invoice declaring the full dollar value paid on international shipments. If you refuse a shipment from Weola, you are responsible for the original shipping charges as well as the import and return fees that may be incurred upon delivery back to us. Weola cannot mark international orders as a gift in order to bypass or reduce customs fees.